# Qumra

> Qumra (قُمرة) is an all-in-one e-commerce platform for building and running an online store. Merchants launch a store in minutes and manage products, orders, shipping, payments and customers from a single dashboard, with ready-made themes, landing pages and a built-in point-of-sale system.

Languages and URLs:

- Arabic is the default language and is served from the unprefixed URLs: `https://qumra.cloud/...`
- English is served from the `/en` prefix: `https://qumra.cloud/en/...`
- Every public page listed below exists in both languages.

What the platform provides, as described on the site:

- Store dashboard: product and inventory management, real-time order and shipping tracking, connections to local and global payment gateways, sales reports, and an experience that works on every device.
- Store design: ready-made themes whose colours, fonts and sections can be edited, shown in a themes showcase with store previews.
- Landing pages: fast, ready-to-edit landing pages connected directly to payments and orders.
- Point of sale: a complete POS system for selling, organising inventory and issuing invoices, with a mobile app.
- Growth tools: an app store, integrations for shipping and payments, marketing offers and campaigns, and an AI assistant for store content.
- Payment and shipping partners shown on the site: Stripe, PayPal, PayTabs and Paymob for payments; Aramex, Bosta and Mylerz for shipping.
- Subscriptions: monthly, quarterly and yearly billing, a free trial before subscribing, and support available around the clock.

Plan prices, FAQ questions, store themes and blog articles are loaded live from the Qumra API and change over time, so read the pages themselves rather than relying on a cached copy.

## Main pages (Arabic, default)

- [Home — الرئيسية](https://qumra.cloud/): Product overview — the payment and shipping partners strip, the store dashboard, growth tools, landing pages, the POS system, featured themes with store previews, the free trial and 24/7 support cards, plan cards and the FAQ.
- [About Qumra — من نحن](https://qumra.cloud/about): Who Qumra is, its mission to simplify building and managing websites and online stores, and its values.
- [Pricing and plans — الأسعار والباقات](https://qumra.cloud/pricing): All plans with monthly, quarterly and yearly billing, a feature-by-feature comparison (products, orders, app store, theme store, landing pages, inventory management, discount coupons, operations system) and a pricing FAQ.
- [FAQ — الأسئلة الشائعة](https://qumra.cloud/#faq): Frequently asked questions about Qumra, grouped by category, on the home page.
- [Blog — المدونة](https://qumra.cloud/blog): Articles and tips on e-commerce, store management and digital marketing, searchable and filterable by category. Individual articles live at `/blog/<slug>`.
- [Contact us — تواصل معنا](https://qumra.cloud/contact): Phone, email and address for the Qumra team, plus a contact form; replies usually within 24 hours.
- [Partner program agreement — اتفاقية برنامج شركاء قُمرة](https://qumra.cloud/partners): The agreement for developers who publish apps and themes on the Qumra store — definitions, joining requirements, the standards for building and publishing apps and themes, use of the platform APIs, revenue and payouts, intellectual property, data protection, prohibited conduct, limits of liability, term and termination, confidentiality and general provisions. Partner enquiries go to partners@qumra.cloud. Last updated 25 February 2026.
- [Help centre — مركز المساعدة](https://qumra.cloud/help-center): Quick answers to the questions merchants ask most — getting started and whether a commercial registration or tax card is needed, creating and editing a store, what to write in a product listing and what may be sold, subscriptions and payment, refunds, account and security, why a product or store is suspended and how to appeal, and using the AI tools — plus what to send support when an answer is missing.
- [Refund policy — سياسة الاسترداد](https://qumra.cloud/refund-policy): The rules for refunding a top-up — a request is accepted only while none of the balance has been used and within 14 days of the top-up date, processing fees covering the payment and transfer costs may be deducted and are shown before the payment is completed, requests are reviewed within up to 3 business days, an approved refund is carried out within up to 7 business days depending on the bank or payment provider, and a technical fault that charged you without delivering the balance is reviewed separately by support.
- [Privacy policy — سياسة الخصوصية](https://qumra.cloud/privacy-policy): How Qumra collects, uses and protects your data — the information you provide (name, phone, email, account and store data, products, orders, payment details), the information collected automatically (device, browser, IP, usage, cookies), your own customers' data and your responsibility for it, why the data is used, who it is shared with and that it is never sold, payment data handled by external providers, data protection and retention, your rights over your data, updates to the policy, and how to reach the team.
- [Terms of use — شروط الاستخدام](https://qumra.cloud/terms-of-service): The terms for using the platform — what Qumra is and that it is not the seller of merchants' products, your account, your store and products, prohibited products and activities, content review, suspension of an account or store and how to appeal it, subscriptions and payments, the limits of Qumra's liability, intellectual property, the AI services, changes to the terms, and how to get in touch.

## Main pages (English)

- [Home](https://qumra.cloud/en)
- [About Qumra](https://qumra.cloud/en/about)
- [Pricing and plans](https://qumra.cloud/en/pricing)
- [FAQ](https://qumra.cloud/en#faq)
- [Blog](https://qumra.cloud/en/blog): individual articles live at `/en/blog/<slug>`.
- [Contact us](https://qumra.cloud/en/contact)
- [Partner program agreement](https://qumra.cloud/en/partners)
- [Help center](https://qumra.cloud/en/help-center)
- [Refund policy](https://qumra.cloud/en/refund-policy)
- [Privacy policy](https://qumra.cloud/en/privacy-policy)
- [Terms of service](https://qumra.cloud/en/terms-of-service)

## Contact

- [info@qumra.cloud](mailto:info@qumra.cloud)
- [partners@qumra.cloud](mailto:partners@qumra.cloud): the contact address for the partner program.
- [+20 120 470 1692](tel:+201204701692)
- [Customer service live chat on WhatsApp](https://wa.me/201204701692): the live-chat link in the site footer opens a WhatsApp conversation with the support number.
- Address: Panorama Mall, El Hanoville, El Agamy, Alexandria, Egypt

## Optional

- [Sitemap](https://qumra.cloud/sitemap.xml): every public URL in both languages, including all blog articles.
- [Qumra on Google Play](https://play.google.com/store/apps/details?id=com.qumra.cloud): the Qumra mobile app linked from the home page.
- Social accounts, all `@qumracloud`: [Facebook](https://www.facebook.com/qumracloud), [Instagram](https://www.instagram.com/qumracloud/), [LinkedIn](https://www.linkedin.com/company/qumracloud/), [TikTok](https://www.tiktok.com/@qumracloud), [Threads](https://www.threads.com/@qumracloud).