Your privacy and the security of your data
are our top priority
Introduction
Qumra Software (commercial registration no. 592-931-768) ("the Company" or "we") is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose and protect your information when you use our e-commerce platform at qumra.cloud ("the Platform").
By using the Platform, you agree to the data practices described in this privacy policy. If you do not agree with our policies and practices, please do not use our platform.
The information we collect
1- Personal information
We may collect the following personal information:
- Full name and contact details (email address, phone number, address)
- Account credentials (username, password)
- Business information (company name, commercial registration, tax number)
- Payment information (processed securely through third-party payment gateways)
- Government identity documents (for verification purposes)
2- Information collected automatically
When you use the Platform, we automatically collect:
- Device information (IP address, browser type, operating system)
- Account credentials (username, password)
- Usage data (pages visited, time spent, click patterns)
- Location data (country and city, based on your IP address)
- Cookies and similar tracking technologies
3- Store and customer data
As a merchant using our platform, you may upload information about your products, your customers and your orders. You are responsible for making sure you hold the rights and the consents needed to collect and process that data.
How we use your information
We use the information we collect for the following purposes:
- Providing and maintaining the Platform's services
- Processing transactions and managing subscriptions
- Communicating with you about your account and our services
- Providing technical support and answering enquiries
- Improving and personalising your experience
- Detecting and preventing fraud and security threats
- Complying with legal obligations
- Sending marketing communications (with your consent)
